Use case · Any sector

Stop answering the same question over and over.

Employees take the same questions to the colleague who knows, and that colleague's work stops. The automation answers from your own work instructions and names the source. If it is not there, or documents contradict each other, your warehouse manager sees the question first.

Free · 30 minutes online · one process · no obligation After that: pilot from €2,450 · monthly package from €295 · excl. VAT

How the work runs

  • Question
  • Chat message

AIstap

the automation

  • Reads
  • Looks up
  • Answers

Your knowledge baseFICTIONAL EXAMPLE

Question from the warehouseTo be checked

Question
Max. pallet height?
Customer
no. 31507
Source
Work instruction 12
Answer
1.80 m1.80 or 1.60 m?

In doubt? To your team first.

Work instruction 12 says 1.80 m, the newer customer agreement says 1.60 m. Your warehouse manager decides.

Sound familiar?

  • Just a quick question

    The colleague who knows everything is interrupted again and again with the same questions.

  • The answer is scattered

    One piece is in a folder, one piece in a chat group, and only a colleague knows the rest.

Today. And with AIstap.

Today

4 steps by hand

  1. Employee's question
  2. Find a colleague
  3. Wait for answer
  4. Colleague explains
  5. Answer not recorded

With AIstap

1 step for your team

  1. Employee's question
  2. Searches your documents
  3. Answer with its source
  4. In doubt: your manageryour team
  5. Kept after approval

Possible impact

  • Fewer interruptions for experienced colleagues
  • Less searching for the right instruction
  • What your team knows, better recorded

Possible impact, not a promise: what it brings depends on your process.

What AIstap can build.

An example. What we build for you is agreed upfront.

  • Searching your documents

    Work instructions, handbooks and your firm's earlier answers.

    Searching your work instructions, handbooks and earlier answers to find where the answer is written.

  • Answer with source

    Short, with the document it comes from.

    A short answer to the question, with the document it comes from.

  • Comparing documents

    Two documents disagree? To your warehouse manager first.

    A check: if two documents contradict each other, the question goes to your warehouse manager first.

  • Kept after approval

    A confirmed answer can be found next time.

    A confirmed answer is kept in your knowledge base, only after your team has approved it.

Checked by your team.

The automation prepares. Your people approve and decide when something is unclear.

The automation

Your warehouse manager

  1. DetectThe automation sees what arrives.
  2. PrepareReading, checking and getting it ready.
  3. ApproveSomeone on your team approves, or decides when in doubt.
  4. ExecuteAfter approval it is final in your system.
  5. Follow upWhatever is open stays in view.

Your team stays in control.

  • Try it yourself

    Question from the warehouseTo be checked

    Answer1.80 or 1.60 m?

    1.80 or 1.60 m?

    Your manager decides when in doubt

    If two documents contradict each other, or the answer is nowhere, your warehouse manager sees the question first. The automation does not choose.

  • The automation

    • Reads
    • Looks up
    • Answers

    Your team

    • Setting rules
    • Judging exceptions
    • Updating documents

    Setting rules stays with people

    Which rule applies, and what counts as an exception, is for your team. In this set-up the automation does not edit a work instruction.

  • Keeping answers stays with your team

    A new answer is kept once your team has approved it. In this set-up the automation does not keep an answer on its own.

In the systems you already have.

Which connection is possible is something we look at in the free analysis.

The questions arrive in your own chat and the answers come from your own document folders. Whether and how your system can be connected is something we look at in the free analysis.

  • Group chat (In this example)
  • Document folders (In this example)
  • Mailbox
  • Planning software
  • Order system
  • Spreadsheet

In this example

What it costs to start.

From question to answer: one process, two systems. The size of a pilot.

  1. STEP 0

    Free analysis

    €0

    You show us one process.

    • 30 minutes online
    • A one-page summary
    • Free, no obligation
  2. STEP 1 Recommended first step

    Pilot

    from€2,450

    One working automation.

    • Max. 2 systems
    • 1 to 2 weeks
    • Fixed price, upfront
  3. ONGOING · AFTER A PILOT

    Monthly package

    from€295/month

    We keep it running.

    • Hosting and monitoring
    • Fixes and AI costs
    • Cancel any month

Prices excl. VAT

All prices and steps

Questions about this use case.

Does the automation make up answers?

Not in this set-up: the automation only searches documents you have released and names the source. If it is not in there, the question goes to a colleague.

Our work instructions are not complete. Is this still useful?

That is when you see what is missing. A question without an answer goes to a colleague, and their answer can be kept once approved.

Can employees see everything through the automation?

Not in this set-up: you decide which documents the automation may use. Staff files, salaries and confidential papers you leave out.

More use cases.

ERP: the system that holds your orders, stock and invoices.

See all use cases

Step 0 · free

Show us your process.

  1. We call or emailTo schedule a time
  2. You show us30 minutes online
  3. You get a summaryOne page

Free, no obligation

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